Navigate Healthcare in China with Confidence

In public hospitals, English proficiency varies widely. The International Departments (VIP wings) of major public hospitals usually have English-speaking staff. Private international clinics (like Raffles, United Family) guarantee English service but at a higher cost. We recommend using our “Find Hospital” tool to filter for English-speaking facilities.

Generally, yes. Most Chinese hospitals require payment before treatment or tests are administered. However, international clinics often have direct billing agreements with major global insurers. Always carry a credit card or set up WeChat Pay/Alipay on your phone for emergencies.

No, tap water in China is not potable without boiling. It is safe for brushing teeth and washing, but for drinking, you should always boil it first or purchase bottled water, which is readily available and inexpensive.

Dial 120 for a medical ambulance. Be prepared that the dispatcher may not speak fluent English. It is helpful to have your address written in Chinese or use the “Emergency Call” button in our header which can connect you to a translation service.